Most retailers are planning Tuesday’s inventory based on last Sunday’s reports. By the time a signal works its way through a legacy ERP — cleansed, aggregated, batched, and reviewed — the trend that triggered it has already moved. A style has peaked. A competitor has discounted. A micro-season has passed.
This is the data decay problem. And for mid-market merchants — too big to operate on gut instinct, too lean to absorb the forecasting mistakes that larger enterprises shrug off — it’s quietly bleeding margin every single week.
Demand sensing is the fix, but not for the reason most people assume. It isn’t simply about accessing newer data. It’s about collapsing the time between a consumer action and a replenishment order — turning a 10-day lag into a same-day response. That compression isn’t a competitive advantage. For a mid-market merchant, it’s a survival mechanism.
Demand sensing is a short-term forecasting technique that uses real-time or near-real-time data signals — point-of-sale data, web traffic, search trends, social signals, weather, and more — to sharpen predictions of what customers will want in the next few days to a few weeks. It’s the kind of capability that used to require an enterprise data science team.
Today, mid-market merchants can access it through modern supply chain planning platforms — and the ones who do are operating on a fundamentally different planning horizon than those still running weekly batch reports. Unlike traditional demand planning, which relies on historical averages and long planning cycles, demand sensing is reactive and dynamic. The signal and the response live in the same week.
Viral Volatility: The Mid-Market Reality
How a TikTok Trend Blindsides a Retailer
Here’s how it happens. A creator posts a video on a Tuesday. By Wednesday morning, one of your SKUs is appearing in 40,000 TikTok searches. By Thursday, it’s selling at four times its normal velocity. Your legacy system sees the spike on Monday — when it runs its weekly report. By then, you’ve missed the window to expedite inventory, your in-stock position is a mess, and you’re explaining stockouts to customers who’ve already moved on.
That’s the obvious failure. But there’s a quieter one that costs just as much.
A retailer who does catch the signal — or gets lucky with existing stock — faces a different trap: over-buying into a trend that’s already dying. TikTok trends don’t fade gradually. They collapse. The same velocity that drove the spike reverses fast, and a merchant sitting on six weeks of safety stock for a trend that has two days left is now staring at a markdown problem that eats the margin they thought they’d captured.
The Algo Edge: Sensing the Velocity of Decay
This is where demand sensing earns its keep beyond the obvious. A well-configured algorithm doesn’t just detect the spike — it tracks the velocity of the decay. It reads the deceleration in search volume, the drop-off in add-to-cart rates, the shift in social sentiment — and signals that the buying window is closing before the purchase order is cut.
That protects the open-to-buy. Instead of committing to a full replenishment run, the merchant makes a targeted, time-limited buy that captures the tail of the trend without funding the hangover. The result: margin is captured on the way up, and the OTB stays clean on the way down.
Aligning Supply with Financial Outcomes
The broader implication is significant. Demand sensing empowers retailers to align supply with real-time demand across the full arc of a trend. Modern tools combine online and offline signals to detect shifts quickly and forecast not just where demand is going, but how long it will last. That leads to faster, smarter decisions across the metrics that matter most.
| Supply chain side | Financial side |
|---|---|
| Improved perfect order rates, fewer emergency shipments, and lower inventory carrying costs. | Stronger margins, revenue captured during genuine demand surges, and shorter cash-to-cash cycle times driven by less excess stock sitting on shelves. |
For a mid-market retailer, demand sensing isn’t just an efficiency play. It’s the difference between riding a trend and being buried by one.
The Anti-ETL Approach
Most mid-market retailers hear “data integration” and picture a 12-month IT project, a third-party integrator, and a budget conversation nobody wants to have. That fear is legitimate — and it’s exactly the trap legacy demand planning implementations fall into.
The better approach flips the model entirely. Instead of building a data pipeline, Algo plugs directly into existing POS and e-commerce streams using pre-built connectors. There’s no ETL architecture to design, no data wrangling project to scope, and no dependency on an implementation partner to get to a live signal.
Vitesse d'Exécution isn’t a feature. It’s the point. If a demand sensing tool takes longer to implement than a full selling season, it has already failed the mid-market retailer it was supposed to help.
For a Category Manager who needs a cleaner signal before the next buy, a 6–8 week path to live data changes the conversation entirely. It means demand sensing becomes a decision-support tool this quarter — not a future-state aspiration on a roadmap.
Why Explainable AI Matters for Planners
Demand sensing is only useful if the Senior Planner trusts the signal. And right now, most demand sensing tools fail that test. They surface a recommendation — buy more of this SKU, pull forward that reorder — with no reasoning attached. The planner stares at a number and has no way to evaluate whether it reflects a genuine demand shift or a data anomaly.
Neural networks and decision trees sound impressive in a vendor pitch. They erode confidence on the planning floor.
The fix is explainability. Rather than delivering an opaque output, a well-designed system surfaces the reasoning behind every signal. Not just “demand is increasing in the Southeast” — but “sensing a localized surge in the SE region driven by elevated search velocity and in-store scan acceleration over the last 72 hours.”
That reasoning layer changes how planners engage with the tool. Overrides stop being instinctive rejection and start being informed decisions. The planner can agree, push back, or escalate — but they’re doing it with context, not against a black box. Over time, that trust compounds: planners who understand why the system is signaling start catching edge cases the algorithm misses, and the loop between human judgment and machine signal gets tighter.
Why DC-Level Sensing Is Failing You
Most demand sensing tools aggregate data at the Distribution Center level. On paper, that looks like sufficient coverage. In practice, it creates a blind spot that quietly destroys shelf availability and distorts replenishment decisions.
Here’s the scenario: your DC shows adequate stock for a SKU in the Atlanta region. So the system doesn’t flag a replenishment need. But three stores in Atlanta are sitting on zero sellable units — the physical inventory exists somewhere in the supply chain, but it isn’t on the shelf where a customer can buy it. This is phantom inventory: stock that appears in the system but isn’t accessible to the consumer.
You can be overstocked at the DC and simultaneously out-of-stock on the shelf in Atlanta. DC-level sensing will never catch that. Store-level sensing will.
Algo senses at the Store/SKU level, which means the phantom inventory problem gets surfaced in time to act on it — not discovered in a post-season audit. For a Category Manager tracking shelf availability as a KPI, that granularity is the difference between a tool that reports on problems and one that prevents them.
The downstream effect on financials is equally direct: better shelf availability means fewer lost sales, higher conversion on in-store traffic, and less reliance on promotional spend to clear inventory that was misallocated in the first place.
Algo vs. Legacy Planning Tools: A Retail-First Comparison
Every capability below is evaluated on a single criterion: does it move the needle on markdown reduction, OTB health, or shelf availability? If it helps a factory manager, it doesn’t belong here. If it helps a Category Manager make a better buy, it does.
| Feature / Capability | Legacy ERP Planning | Algo | Retail ROI Impact |
|---|---|---|---|
| Forecast Horizon | Weekly batch (7-day lag) | 24–48 hr real-time sensing | Fewer stockouts, higher full-price sell-through |
| Granularity | DC / Category level | Store / SKU level | Eliminates phantom inventory; fixes shelf gaps in Atlanta while DC shows stock |
| Time to Value | 12–18 months (IT-led) | 6–8 weeks (plug-in connectors) | Planners act on signals this quarter, not next year |
| Trend Detection | Rearview only | Velocity + decay sensing | Protects OTB — stops over-buying as TikTok trend peaks |
| AI Explainability | None | Reasoning layer: ‘SE region surge due to social signal’ | Senior planner trusts the signal; overrides become decisions, not guesses |
| Markdown Protection | Reactive (post-season) | Proactive decay signal | Reduces end-of-season markdown liability |
| OTB Health | Manual adjustment | Automated OTB guardrails | Buys stay inside plan; cash flow protected |
| Shelf Availability | DC-level view only | True store/SKU availability | Reduces out-of-stocks; improves category conversion |
The Bottom Line
The data decay problem isn’t going away. Consumer behavior is moving faster, trend cycles are compressing, and the gap between a signal and a response has never been more expensive to ignore. For mid-market merchants, the weekly batch report isn’t just a legacy tool — it’s a liability.
Demand sensing, implemented at the store and SKU level with explainable AI and zero-friction ingestion, closes that gap. It doesn’t require an enterprise budget or an 18-month IT project. It requires the right platform and the willingness to stop planning Tuesday’s inventory on last Sunday’s data.
The retailers who close the lag between consumer action and replenishment order won’t just capture more margin. They’ll operate in a different planning reality than the competitors still running weekly batches.
Stop letting data decay dictate your margins. Schedule a discovery call with Algo to see how live, store-level signals can transform your planning reality.
A propos de l'auteur
Karen McNaughton
Karen est vice-présidente du marketing mondial chez Algo, où elle dirige les stratégies visant à améliorer la notoriété de la marque et à générer de la demande pour la plateforme d'intelligence de la chaîne d'approvisionnement de l'entreprise. Avec plus de vingt ans d'expérience dans des fonctions marketing de haut niveau au sein de diverses organisations technologiques SaaS, Karen apporte une grande expertise dans la direction d'équipes marketing mondiales et dans l'exécution de stratégies de mise sur le marché.
